Faqs

Shopping

We accept Visa®, MasterCard®, and MAESTRO cards. Only one credit card will be accepted per order as we are unable to process an order on two separate credit cards.

The credit card is charged on the day your order is submitted or the next business day.

This number printed on your card provides a security feature for purchases made using your credit card. For Visa, MasterCard and MAESTRO Card, it is the last three digits printed on the back of the card.

If you are using an older browser to navigate our site, your online shopping experience may not go smoothly. To help resolve difficulties while shopping or ordering, download the current version of any of the following recommended browser websites. Updating your browser with the latest version enhances website speed and functionality, as well as increases security and virus protection.

Yes. For details about our current financing promotions, contact us

We do not have an online layaway, however, your local Ace Mega Holding Center may offer this service. Click here for Store Locator.

You will receive an email with your order confirmation(s) after your order has been placed. Please review this email and contact customer care if anything requires correction.

As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order.

Home Delivery –To change or cancel an order, call Customer Care. They will determine where your order is in the process and whether it can be revised or cancelled.

To make an address change to your order, please contact Customer Care. We can accept address changes on most orders.

After you place items in the shopping cart and provide a zip code for delivery, product availability will appear along with an estimated shipping or delivery time period.

Unfortunately, eGift Cards are not available at this time. Many stores are individually owned and operated—please contact your nearest Ace Mega Holding Center to see if they carry and/or accept Gift Cards. Gift Cards are only redeemed in store and cannot be applied toward online purchases. Click here for Store Locator.

We showcase an incredible assortment of furniture, mattresses and decorative accessories on our website; those available for purchase will vary. Our online assortment is continuously expanding, check back regularly for new items that are being added daily. In addition, unique items continue to arrive at our stores. Click here for store locator.

Not all catalog items are available to purchase online. To check availability online, find the item number that corresponds to the catalog product. Enter the number in the search box at the top of any page. Next, click the check price button, if the item is available for purchasing online, simply add it to your cart. If it is only available in-store, you can visit or contact a store about product availability. Click here for store locator.